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Home»News»Canada
Canada

Canada Post Confirms Pre-Christmas Resolution of Significant Mail Backlog

News RoomBy News RoomDecember 21, 2024
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Canada Post Resumes Operations After Month-Long Strike, Aims for Pre-Christmas Delivery Catch-Up

After a month-long disruption caused by a nationwide strike involving over 55,000 postal workers, Canada Post is working diligently to restore its operations and clear the backlog of deliveries accumulated during the labor dispute. The strike, which commenced on November 15th, stemmed from the Canadian Union of Postal Workers’ (CUPW) demands for improved wages, pensions, and health benefits. The return to work was mandated by the Canada Industrial Relations Board (CIRB) on December 15th, following a request from Labour Minister Steven MacKinnon, who determined that a negotiated settlement between Canada Post and CUPW was unlikely before the end of the year. The CIRB’s order has effectively extended the existing collective agreements until May 2025, incorporating a proposed five percent wage increase for employees, a figure previously put forth by Canada Post in its final offer.

Canada Post has affirmed that its network achieved full operational capacity on December 19th, marking a crucial step towards addressing the delivery backlog. The postal service has indicated that all parcels held during the strike are now being processed and are either in transit or have already been delivered. With the holiday season fast approaching, Canada Post has prioritized deliveries, aiming to deliver a significant portion of the backlog before Christmas. To expedite this process, postal workers are scheduled to work through the weekend in select cities. Furthermore, the acceptance of new international mail is set to resume on December 24th.

While the resumption of operations marks a positive development, Canada Post has cautioned that some delays might persist into early 2025. The corporation anticipates a complete return to normal service levels and delivery standards in early January. This projected timeline considers the substantial backlog, the ongoing holiday rush, and the adjustments required to fully reintegrate the workforce and optimize delivery routes following the prolonged disruption. Canada Post acknowledges the inconvenience caused by the strike and subsequent delays, assuring customers that it is committed to restoring efficient service as quickly as possible.

In the spirit of the holiday season, Canada Post has reaffirmed its commitment to the annual Santa Letter Program, a 40-year tradition that brings joy to children across the country. The postal service has pledged to prioritize letters addressed to Santa Claus, ensuring direct delivery for all letters mailed by December 23rd. This commitment underlines the postal service’s understanding of the program’s significance and its desire to maintain the holiday spirit, especially after the recent disruptions. In 2023 alone, the Santa Letter Program facilitated the delivery of approximately 14 million letters to the North Pole.

Despite the back-to-work order, the CUPW has expressed disappointment with the CIRB’s decision and is actively challenging the government’s intervention to end the strike. The union has raised concerns about potential violations of the collective agreement during the return-to-work process. They plan to file a national grievance after December 17th to address these alleged violations. The CUPW’s ongoing concerns highlight the lingering tensions between the union and Canada Post, suggesting that the path to a fully resolved labor dispute may extend beyond the immediate resumption of services.

In the meantime, Canada Post is operating under the terms dictated by the CIRB order, including the mandated wage increase and the extension of the existing collective agreements. The focus remains on restoring service levels, clearing the backlog, and ensuring a smooth flow of mail and parcels during the busy holiday season. As Canada Post navigates this challenging period, it faces the task of balancing operational efficiency with addressing the concerns of its workforce and maintaining positive relations with the CUPW. The long-term implications of the strike and its resolution will continue to unfold in the coming months and potentially impact future negotiations and the overall relationship between Canada Post and its employees.

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