The Toronto Transit Commission (TTC) Extends Legacy Fare Options Amidst Modernization Efforts
The Toronto Transit Commission (TTC) has announced an extension for the acceptance of legacy fare media, including tickets, tokens, and day passes, until June 1, 2025. This decision comes as a reversal of the previously announced December 31, 2024 deadline and aims to provide riders with ample time to utilize their remaining legacy fares. While the TTC emphasizes its commitment to fare modernization and the widespread adoption of the Presto card system, the extension acknowledges the need for a smoother transition for those still holding onto traditional payment methods. No refunds, exchanges, or credits will be offered for unused legacy fares after the June 1, 2025 cutoff date.
The TTC’s modernization initiative, initiated in 2019, has seen a significant shift towards digital and contactless payment options. Presto cards, Presto tickets, integration with mobile wallets, and the acceptance of debit and credit card payments have become the preferred methods for the vast majority of TTC riders. While legacy fare usage has dwindled to less than one percent of total transactions, the TTC recognizes the importance of accommodating those who have yet to fully transition to the new system. This extension signifies a commitment to customer convenience and inclusivity during this period of technological advancement.
The TTC’s transition away from traditional fare media marks the end of an era for the iconic TTC token, introduced in 1954 alongside the launch of Canada’s first subway system. These tokens, once a ubiquitous symbol of Toronto’s public transit, were phased out of sales at subway stations in 2019 and ultimately ceased distribution through third-party retailers in March 2023. The extended deadline allows riders one last opportunity to use these nostalgic pieces of TTC history. Beyond June 1, 2025, these tokens, and other legacy fare media, will no longer be valid for travel on the TTC.
Starting June 1, 2025, the TTC will exclusively accept fares paid through modern channels, streamlining the payment process and aligning with current technological trends. These accepted methods include physical and digital Presto cards, Presto Tickets, and contactless payments via debit or credit cards, including those stored in digital wallets like Apple Pay and Google Wallet. Cash payments will continue to be accepted for fare purchases at station fare boxes and onboard buses and streetcars, providing an option for riders who prefer or require cash transactions. Cash can also be used to purchase Presto cards and tickets at fare vending machines located within subway stations.
The TTC’s fare modernization efforts represent a broader trend in public transit systems worldwide. Contactless payments offer increased efficiency, improved hygiene, and enhanced convenience for riders. By moving towards a predominantly digital fare system, the TTC aims to optimize its operations, reduce fare evasion, and enhance the overall passenger experience. The integration of Presto with mobile wallets further simplifies the payment process, allowing riders to seamlessly tap their phones to access transit services.
The TTC’s phased approach to modernization demonstrates a commitment to balancing technological advancement with customer needs. By extending the deadline for legacy fare usage, the TTC provides a grace period for those who require more time to adapt to the new system. This approach ensures a smooth transition for all riders while propelling the TTC towards a more efficient and modern fare collection system. The continued acceptance of cash payments alongside the digital options further demonstrates the TTC’s dedication to serving the diverse needs of its ridership.
