The aftermath of a tragedy brought both grief and a renewed sense of purpose to UnitedHealth Group, a major healthcare corporation. Following the targeted shooting and subsequent death of UnitedHealthcare CEO Brian Thompson, the company’s CEO, Andrew Witty, addressed his colleagues in a heartfelt message, acknowledging the profound loss while urging them to honor Thompson’s legacy by continuing their mission to improve healthcare.
Witty’s message began by acknowledging the difficult week the company had endured, recognizing the collective mourning following Thompson’s funeral. He emphasized the significance of Thompson’s life, both personally and professionally, highlighting the extensive positive impact he had on countless individuals, even those he never personally knew. Witty praised Thompson’s character and intelligence, expressing his personal sense of loss and pride in having called him a friend.
The core of Witty’s message revolved around the importance of carrying on Thompson’s legacy. He stressed the responsibility the company had to those who rely on their services, emphasizing their commitment to improving healthcare for everyone. He illustrated this commitment by describing the various ways in which UnitedHealth Group touches lives daily – from routine clinic visits and home healthcare to complex treatments for rare diseases. This commitment, Witty asserted, remained unwavering despite the tragedy.
Witty underscored the crucial role each employee plays in fulfilling this mission, from frontline caregivers to those managing administrative tasks. He emphasized the high standards of quality and unwavering commitment to patient care that define the organization. He expressed his deep pride in being part of such a dedicated and impactful organization and encouraged his colleagues to share this sentiment.
Looking ahead, Witty reiterated that the company’s dedication to its patients remains unchanged, despite the tragedy. He emphasized the continued need for their services and urged everyone to maintain their best efforts. He emphasized the enduring nature of their mission and the long-term commitment required to achieve their goals.
Witty concluded his message with a powerful reminder of the significance of their work, stating that there is no higher calling than helping people, especially in the vital field of healthcare. Acknowledging the darkness of the recent events, he drew strength from the outpouring of support from patients, customers, and partners. He shared these messages of condolence, gratitude, and encouragement to offer solace and inspiration to his colleagues. Finally, he expressed his concern for their well-being and assured them of the company’s commitment to their safety and support, signing off simply as “Andrew,” adding a personal touch to his heartfelt message of resilience and purpose.
