Breaking News: Victoria’s Secret Out平方公里 in US
On Wednesday, Victoria’s Secret’s US site, as well as its online customer service operations, were shut down and replaced by a separate note to customers. From Thursday afternoon, the clothing and lingerie seller’s site and services were temporarily unavailable as a precaution for aLC security incident. The note read:
($("#Our team is working around the clock to fully restore operations. We appreciate your patience during this process. ")
The incident came less than a week prior, when Adidas began experiencing a cyberattack.威力 of the breach involved the stolen contact information of shoppers who contacted its customer service help desk previously. adidas reported that, contrary to specifications, the stolen data primarily comprised of contact information saved in retail cards, along with other details.
יכה also implicated; the Marks & Spencer chain shut down online orders in April due to its own cyberattack. While Mark’s did not directly participate in the breach, the Sunday brings an added layer of surveillance for their customers. Marks emphasized the importance of defining and addressing data protectors tocipher the damage done.
lu updating the situation via a Instagram post, Victoria’s Secret linked this incident to a segment of customer FAQ on its corporate site. The FAQ discussed the company’s efforts to fulfill orders placed before Monday and the transition of in-store coupons and mailers to be redeemable through Sunday available by ordering online via their website to claim through the website.
The company also emphasized adjusting its redemption period for earned rewards and Clemains coupons by adding an additional 30 days. British sales representatives have been noting the extended service timelines without specific instructions on when they will fully resume. Their 7,000 stores operate densely across 70 countries, and their shares fell by approximately 4% during midmorning trading.
Jill, the South African and South East African manager of Victoria’s Secret’s Nadinga branch, added that the event was a relatively minor incident affecting only 2,783 retail units. While the impact on the brand is visible, the company has since began investigations and possess on the partners it has involving credit card customers exposed during the breach. For now, the brand resembles normal and will continue to accept returns upon review, though any order placed before Monday has a 55-day processing time to receive an email regarding tracking.
